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Travel
Tax free
How non-Swiss residents can request VAT refunds for qualifying purchases.
Who can request a VAT refund? Travelers and customers with permanent residence outside Switzerland can request a Tax Free refund.
Deadline for customs validation. Starting from the purchase date, the VAT refund request must be validated within 30 days.
At our boutique, request the Tax Free form before finalizing your purchase
Ask our team for the Tax Free form when collecting your watch at our boutique. Please bring your passport or identity card. We will complete the form with your details and the purchased goods, then provide the signed documents.
Keep the signed Tax Free form together with the original purchase receipts.
At the airport or border when leaving Switzerland
Before departure, stop at the outbound customs office and obtain the official exit stamp. Customs may require the following:
- Completed and signed Tax Free forms.
- Original purchase receipts.
- The purchased goods (customs may inspect items in transit).
- Your passport or identity card.
- Your international travel ticket (airport or railway station).
Refund payment options
You can receive your refund through one of the following methods:
- Credit card refund (VISA or Mastercard; no debit cards, no AMEX).
- Bank transfer (through a Global Blue branch).
- Cash refund (through a Global Blue branch).
Our team remains available for any clarification before your trip. Contact us anytime and we will guide you through the process.